Refund policy
Thank you for shopping at PuppiesKisses.com.
We accept returns within 30 days of delivery. To be eligible, items must be unused, in the same condition that you received them, and in the original packaging.
Non-returnable items:
- Gift cards
- Clearance/Final sale items
- Personalized or custom products
To start a return, please email us at puppieskissesonline@gmail.com with your order number. Once approved, you will receive return instructions. Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds are issued to your original payment method within 5–7 business days after we receive and inspect your return.
If you have questions, please contact us at puppieskissesonline@gmail.com